How To Get Started
01 Designate your survey population
Before we schedule your consult, we need to know the size of the group you need to work with.
02 Send your Turnover Cost Worksheet Numbers
10 numbers from you - taken directly from your payroll or out of your head. Needed before your consult as a baseline for what turnover is costing you currently.
03 Conduct your consult
We'll discuss your intake sheet and cover any additional contributors to the total turnover cost, as well as determine the appropriate Tier that best fits your population's situation.
All numbers associated with Turnover Cost are verified by your company's representative before any cost estimate is delivered.
Numbers are derived from these categories.
People in the group 12 months ago & today
How many have quit voluntarily in the last 12 months
How long it takes for an open position to get filled
How many hours behind the crew runs due to an open position
How many hours a manager spends supervising a new hire & their average wage
How many hours of overtime manifests for a crew covering an open positions
Recruiting costs to fill the position
Non-refundable training, equipment, onboarding costs attributed to an early departure
Cost of a program
There is no rate card for program cost.
The fee is a share of what the program is projected to save you, so the price moves with the size of the problem it is solving. Three numbers set it, and all three are calculated with you before any quote is issued.
- Your survey population
- Your current voluntary attrition rate within the survey population
- What a departure costs you
From there: the tier you choose has an expected reduction in attrition, that reduction converts to a number of departures avoided, and that converts to dollars. The consulting fee (program cost) is a percentage of that projected first-year saving — 15% at Tier 1, rising to 25% at Tier 5.
Every step up the ladder leaves you with more money, not less. A higher tier costs more because it is projected to save more, and the increase in savings outruns the increase in fee at every level.
